SMS Terms and Conditions

By providing your mobile phone number and opting in, you consent to receive conversational and transactional text messages from Digital Palate LLC related to customer support, service communications, and confirmations.

Messages from Digital Palate may include:

• Replies to inquiries you have submitted
• Quote follow-ups and project updates
• Appointment reminders and scheduling confirmations
• Billing notifications and payment reminders
• Account or service alerts
• Responses to questions you have sent us by text

Message frequency varies based on your interaction with us. Message and data rates may apply, depending on your mobile carrier and plan.

You can opt in to receive SMS messages by:

• Providing your phone number through a form on our website and checking the SMS consent box
• Texting us first at our toll-free number
• Providing verbal or written consent during a conversation with us

You may opt out at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a confirmation message, and we will not send you further texts unless you opt back in.

You may request assistance by replying HELP to any message. You can also reach our support team using the contact details at the bottom of this page.

SMS communications are not used for marketing or promotional purposes without explicit consent. Consent to receive SMS messages is not a condition of purchasing any goods or services from Digital Palate.

Mobile carriers are not liable for delayed or undelivered messages. Digital Palate is not responsible for delivery failures, technical issues, or charges that result from your carrier’s service.

SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon, US Cellular, and most regional carriers.

Information you share by text is handled according to our Privacy Policy. We do not share your phone number or message content with third parties except as needed to deliver the service, such as our SMS provider Telnyx.

We may update these SMS Terms from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued participation in our SMS program after changes means you accept the updated terms.

If you have questions about this policy, get in touch with us:

Digital Palate LLC
2915 Ogletown Road
Newark, DE 19713
Phone: +1-855-DIGIPAL (855-344-7725)
Email: digipalate@gmail.com