Privacy Policy

Effective Date: July 2025
Last Updated: May 2026

Introduction

Digital Palate LLC (“Digital Palate,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have. By using the site, you agree to the practices described here.

Information We Collect

We collect information in two ways: information you give us directly, and information we collect automatically when you use the site.

Information You Provide

When you fill out a contact form, request a quote, or otherwise reach out to us, you may share:

  • Your name
  • Email address
  • Phone number
  • Business name
  • Details about your project or inquiry
  • Any other information you choose to include in your message

We use WPForms to handle form submissions. Form data is stored in our WordPress database and emailed to us through Gmail.

Information Collected Automatically

When you visit the site, our analytics tools collect technical and usage information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each
  • Referring website
  • Device type and screen size
  • General geographic location at the city or region level
  • Date and timestamps of your visits

We collect this information primarily to understand how visitors use the site so we can improve it.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help websites remember information about your visit. We use:

  • Essential cookies to make the site function properly
  • Analytics cookies through Google Analytics (via Site Kit by Google) to understand how visitors interact with the site
  • Preference cookies to remember settings like your display preferences

You can control cookies through your browser settings. Most browsers let you refuse cookies or alert you when one is set. Disabling cookies may affect how the site functions for you.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Deliver the services you have requested
  • Communicate with you about your project, account, or subscription
  • Send service updates, billing notices, and important account information
  • Improve the site and our services based on how visitors use it
  • Detect and prevent fraud, spam, and abuse
  • Comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Third-Party Services

We rely on a number of third-party services to operate Digital Palate. These providers may receive or process your information as part of providing their service to us:

  • Bluehost: website hosting infrastructure
  • Google (Analytics, Site Kit, Search Console): website analytics and search performance data
  • Google Workspace and Gmail: email communications
  • Telnyx: phone service and SMS infrastructure
  • WPForms: form submission processing
  • Wise: payment and international transfer processing
  • reCAPTCHA (Google): spam and bot protection on our forms

Each of these providers has its own privacy policy. We encourage you to review them if you want to understand how they handle data.

How We Protect Your Information

We use reasonable security measures to protect the information we collect, including encrypted connections (HTTPS), secure hosting, password protection, and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information for as long as we need it to provide our services and meet legal or business requirements. Contact form submissions are generally retained for 24 months unless we have an ongoing relationship with you. You can request deletion of your information at any time using the contact details below.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict how we process it
  • Withdraw consent for processing where consent is the basis
  • Receive a copy of your information in a portable format

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right not to be discriminated against for exercising these rights. We do not sell personal information.

Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Links to Other Sites

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before sharing any information with them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a notice on the site. Continued use of the site after changes means you accept the updated policy.

Contact Us

If you have questions about this policy, get in touch with us:

Digital Palate LLC
2915 Ogletown Road
Newark, DE 19713
Phone: +1-855-DIGIPAL (855-344-7725)
Email: digipalate@gmail.com